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Note The USB ports on the front of your computer are probably not powered USB 2.0 or 3.0 ports. Try using a USB port on the back of the computer.

A green light on the receiver indicates that the unit is working.

3. If the Add New Hardware Wizard starts automatically, select Install the software automatically (Recommended), and then select Next.
4. Do one of the following:
   • If the wizard installs the software successfully, select Finish, and then go to Step 3: Connect an Xbox 360 wireless accessory to your computer, below.
   • If the wizard fails to install the software, continue with the next section, 'Step 2: Install the Wireless Gaming Receiver software.'

Step 2: Install the Wireless Gaming Receiver software

Note Before you can use wireless accessories with your computer, you might need to install some software on your computer.

To install the software from disc

1. Insert the installation disc into the CD or DVD drive of your computer.
2. If the Setup program doesn't automatically start, change to your CD or DVD drive, and then run the Setup program.
3. Follow the steps in the wizard to install the software. Restart the computer if you're prompted.

Step 3: Connect an Xbox 360 wireless accessory to your computer

1. Turn on the Xbox 360 wireless accessory that you want to use with your receiver.

Because the drivers for the Xbox Wireless Adapter for Windows are embedded within the Windows 10 operating system, the adapter should auto-install. If it doesn't, try the following solutions:

• Make sure your Windows 10 device is connected to the Internet.
• Make sure your Windows 10 device is up to date by going to Windows Update on your device and checking for available updates.
• Reboot your device and try again.
• Ensure your USB ports are not disabled in your Device Manager.
• Try another USB 2.0 or 3.0 port.
• Try reinstalling the drivers in case they have partially installed. To do so, you need to uninstall the drivers. Follow these steps to complete this process:
  1. Go to your Device Manager.
  2. Locate Xbox Wireless Adapter for Windows in the Network adapters section.
  3. Click Xbox Wireless Adapter for Windows to bring up the Properties window.
  4. Click on the Driver tab.
  5. On the Driver tab, click the Uninstall button.
  6. On the confirmation window, check Delete the driver software for this device.
  7. Unplug the Xbox Wireless Adapter for Windows and reboot your Windows 10 device. Once the device is back on, plug in the adapter.
  8. If the Xbox Wireless Adapter for Windows still does not install, follow all of the above steps thoroughly one more time. If this doesn't work, your adapter needs to be replaced. See How to get service for your Xbox Wireless Adapter for Windows.